To ensure your concerns are directed to the appropriate person and resolved efficiently, please use the following contact guidelines:
Homeowner Portal
Whenever possible, please use your homeowner portal to submit maintenance requests, access your account, or view community documents. The portal is available 24/7 and is often the fastest way to get what you need.
General Questions & Maintenance Issues
For all non-accounting related matters—such as maintenance requests, community questions, or rules and regulations—please contact:
- Community Manager
Amanda Kelley, ext. 818
📧 hoapamaz@gmail.com - Assistant Community Manager
Ricardo Rodriguez, ext. 820
📧 assisthoa.paramount@gmail.com
Accounting Inquiries
For billing questions, payment issues, or ledger requests, please contact:
- Accounting Department
Keri Baker, ext. 800
📧 keri.paramountpmr@gmail.com
Note: If you only need to make a payment by phone and have no other accounting concerns, the Community Manager or Assistant Community Manager can assist. All other accounting inquiries should go directly to the Accounting Department.